Thank you for choosing Ajebutta for your skincare needs. We are committed to providing high-quality skincare products that enhance your natural beauty and promote healthy skin. Please take a moment to review our refund policy, as it outlines the terms and conditions for requesting a refund for our skincare products.

1. Eligibility for Refund

We understand that skincare products may not always meet your expectations or may not be suitable for everyone. To be eligible for a refund, the following conditions must be met:

• You must submit a refund request within 30 days of the purchase date.
• The product must have been purchased directly from Ajebutta or our official website.
• The product must be in its original packaging and unused.
• Proof of purchase, such as a valid order number or receipt, must be provided.

2. Refund Process

To initiate the refund process, please follow these steps:

• Contact our customer support team at ochofigure@gmail.com within 30 days of your purchase.
• Provide your order number, the reason for your request, and any relevant supporting documentation.
• Our customer support team will review your request and determine your eligibility for a refund.

3. Refund Approval

If your refund request is approved, we will process the refund within 5-7 business days. The refund will be issued to the original payment method used during the purchase. Please note that it may take additional time for the refunded amount to appear in your account, depending on your financial institution.

4. Refund Exceptions

We reserve the right to refuse a refund request if:

• The product was not purchased directly from Ajebutta or our official website.
• The product has been used, opened, or is not in its original packaging.
• The refund request is made after 30 days of the purchase date.

5. Shipping Costs

Shipping costs associated with the purchase of our skincare products are non-refundable. You are responsible for covering the return shipping costs for any eligible product.

6. Contact Us

If you have any questions or concerns regarding our refund policy, please feel free to contact our customer support team at ochofigure@gmail.com.

Ajebutta is dedicated to providing excellent customer service and top-quality skincare products. We appreciate your trust in us, and we are committed to ensuring your satisfaction with every purchase.

Please note that this refund policy is subject to change without notice, so we encourage you to review it periodically.